Complaints

At Stylite.pk, we deeply value our customers and strive to provide a smooth and satisfying shopping experience. If you have any complaints, concerns, or queries regarding our website, products, or services, we’re here to help.

📞 Contact Information

You can reach out to us through the following channels:

Phone/WhatsApp: 03224112639
Email: stylite.hub@gmail.com

⏱ Response Time

We aim to respond to all queries and complaints within 2–3 working days of receiving them. Our customer care team is committed to providing timely resolutions and transparent communication.

🛍 Complaints About Defective or Incorrect Products

If you've received a defective, damaged, or incorrect item, please ensure you provide complete and clear evidence to help us address the issue quickly. This may include:

  • Photos of the item and packaging

  • A short video showing the problem (if applicable)

  • Order number and invoice/receipt

Once verified, we’ll take appropriate action such as sending a replacement, offering a return, or processing a refund according to our return policy.